NAV Fund Administration Group Ranked as Top Administrator by Hedge Fund COOs
NAV Fund Administration Group (NAV), a leading provider of administrative services to alternative asset managers, has been named the top global hedge fund administrator in the HFM Insights 2020 Service Provider Rankings and Ratings. Administrators were ranked in five categories including value for money, customer support, quality of service, use of technology and staff knowledge. NAV received the highest overall rating and the highest ranking in all five individual categories.
The ratings are based on feedback from hedge fund COOs, showcasing how administrators are perceived by their clients. NAV has organically grown from a single client at its founding in 1991 to more than 1,000 clients, all while maintaining a 99% client retention rate.
NAV's high client retention rate is a result of three factors: hiring and training highly qualified staff, development of and investment in proprietary technology and a commitment to continually enhancing operational processes. These three factors combined allow NAV to provide clients with the fastest turnaround time in the industry for delivering daily, weekly, monthly, quarterly or inter-period fund net asset values to clients.
NAV's top score of 5 out of 5 for 'Value for money' reflects the firm's proprietary technology and professional in-house team dedicated to managing and developing its technology. This organic growth strategy eliminates time spent integrating outside technology and third-party software costs, allowing NAV to offer clients a highly cost-effective hedge fund administration solution with 100% uptime and 24/7 support.
"Our philosophy has always been that regardless of your size, we provide the same quality of service and attention to detail to every client. Listening to our clients and addressing their concerns has been the sole driver of our growth to date, all through client referrals," said Nav Gupta, President and CEO. "As a firm, we are honored to be the top-rated hedge fund administrator and look forward to continuing to provide the highest quality, most cost-effective solutions in the industry."
See the full HFM Insights report detailing NAV's top ranking
View the press release